Can anyone help with Approval Workflows?

Katherine M.

I am new to Smartsheet, and I created a form for travel request that needs to be approved or denied by certain approvers. I got the approval part down. When it comes to the when someone denies a request, it's not good. Every time a test travel request is submitted, the requestor gets blasted with emails notifications. I even tried just using the 'Message Only' function, but still getting blasted with EMAILS!

I need help?! What am I doing wrong with my workflow?!

Thank you!

JH59

Hey Katherine,

I use the following workflow for approval of requests. It has been in place since 2019 and has not failed me yet:

Andrée Starå

Hi @Katherine M.

I hope you're well and safe!

Can you elaborate more on what happens and share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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