One of our employees sometimes experiences issues trying add emails to SmartSheets.
When the issue occurs, everything works fine in Outlook until the last step -saving the email content to SmartSheet. At that point, she receives a message saying something like "Something unexpected happened..."
Sometimes waiting one or two days helps and the issue is gone (same email, same SmartSheet).
She has a PC computer.
Any tips on what the issue could be?
Thank you!