Smartsheet Jira Connector - Update Based on Smartsheet Column?
I have a Smartsheet Jira connection setup where the issues in Jira are copied and updated into a Smartsheet based on who is working the issue (because we have issues spread across multiple projects and there are thousands of issues that our company has within Jira we use a filter to only look at those from users on a team). However, when an issue is updated to another team, there is no longer an update from Jira on the status of the ticket because we have it only pulling in those tickets from users on our team. Is there a way to create a filter to keep tickets updated by a filter on what is in a Smartsheet? So that even if the issue is reassigned we will get the status updated.