Unable to set filter in settings with jira connector
Smartsheet and JIRA Software (Cloud) can be connected and configured to work together. However, it is not possible to configure settings that limit the data that is linked with JIRA Filters and Sheet Filters. It doesn't appear on the screen. Both have their language set to Japanese. Also, in both cases, even if you change…
Epic Link Retired - Causing Errors in SS-Jira Connector
Now that the Epic Link has officially retired since 2/13, there are errors in our Jira-SS connector. It's as if on the SS side, it is still using the Epic Link and SS has not updated the Parent filter. The (old) Epic Link filter option has a drop down of all of our Epics/Parents. The (Current) Parent filter is a text box.…
Comment Field sync with JIRA Connector - currently unsupported
One of the key functionalities with the JIRA connector to Smartsheet is the ability to have information and updates flow bi-directionally from JIRA to Smartsheet for project tracking. Without the ability to sync the 'comments' field from JIRA to Smartsheet, we lose a big part of the efficiency of having them connected.…
Epic link is gone in JIRA connector
With the changes in JIRA epic link is no longer able to be mapped in the jira connector. Is there any workaround to get the epic link or name and map it to a column in smartsheet or when will Parent link or parent field be mappable in smartsheet?
SmartSheet Jira Connector
Hi Team, We are trying to integrate SmartSheet into Jira, however when looking at "Jira Connector by Smartsheet" I see the following: https://marketplace.atlassian.com/apps/1215530/jira-connector-by-smartsheet/version-history We are running Jira Cloud. "version":"1001.0.0-SNAPSHOT", "versionNumbers":[1001,0,0],…
Jira Connector Error
I have the Jira connector setup to only pull information from Jira to Smartsheet. It works well however, some tickets I get an error of "Invalid response from JIRA. statusCode: 400, reasonPhrase: Bad Request You do not have permission to edit issues in this project.". I'm not doing a pull from Smartsheet to Jira so I…
Need a report of the Jira connector users usage
Hi Team, I was asked about the amount of users that are using the Jira connector to Smartsheet. I know that in the user management report there is one role called Jira Admin but we need the users that are collaborating with the Jira connector. This is important information to understand how much important is the JIRA…
Smartsheet Jira Connector - Update Based on Smartsheet Column?
I have a Smartsheet Jira connection setup where the issues in Jira are copied and updated into a Smartsheet based on who is working the issue (because we have issues spread across multiple projects and there are thousands of issues that our company has within Jira we use a filter to only look at those from users on a…
Any success creating a new Jira ticket from Smartsheet using the Jira Connector?
This is supposed to be doable. I created a Smartsheet sheet that has all of the required Jira fields as columns. From the sheet I created a Smartsheet Form to collect all of these Jira fields. I then connected to our Jira instance with the Smartsheet Jira Connector and made sure the field mappings were bidirectional. No…
Jira Connector subscription
I'm trying to reach out to sales or support team to subscribe to Jira Connector and resource management, but unfortunately with no response and cannot find from where I can subscribe with direct link, knowing that I'm subscribed to business plan