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Parent Field Added to Smartsheet Jira Connector
Hi Community, To support the new Parent field within Jira, we have added the Parent field for Jira Cloud and on-prem workflows. For Jira on-prem workflows, you can now select the Parent field (bi-directional) in addition to the Epic Link (bi-directional) and Parent Link (uni-directional) fields within the Jira Connector.…
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JIra-Smartsheet Connector
Hello All Just trying to figure out it if it is possible to create a Smart sheet workflow from Jira Cloud to smart sheet and within the workflow only connect it to a single ticket or Epic. We do not want it to pull the data in from the entire project. It is a Jira Work Management. Trying to figure out if there is an option…
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Smartsheet-Jira Integration not synching assignee & date field
We have a few workflows where 11 fields are setup to synch between Smartsheet & Jira. The fields synching correctly include: Issue Key, Summary, Type, Status, Priority, Label, Start & Stop dates. However, the "Assigned to" (contacts, unrestricted) and a "Trend Start Date" & "Due Date" (both are date field, unrestricted)…
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SmartSheet Jira Connector
Hi Team, We are trying to integrate SmartSheet into Jira, however when looking at "Jira Connector by Smartsheet" I see the following: https://marketplace.atlassian.com/apps/1215530/jira-connector-by-smartsheet/version-history We are running Jira Cloud. "version":"1001.0.0-SNAPSHOT", "versionNumbers":[1001,0,0],…
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Epic Link Retired - Causing Errors in SS-Jira Connector
Now that the Epic Link has officially retired since 2/13, there are errors in our Jira-SS connector. It's as if on the SS side, it is still using the Epic Link and SS has not updated the Parent filter. The (old) Epic Link filter option has a drop down of all of our Epics/Parents. The (Current) Parent filter is a text box.…
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Epic link is gone in JIRA connector
With the changes in JIRA epic link is no longer able to be mapped in the jira connector. Is there any workaround to get the epic link or name and map it to a column in smartsheet or when will Parent link or parent field be mappable in smartsheet?
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Jira Connector Error: Input collection contains multiple instances of the same element
One of our Jira connector workflows is throwing the error below. What does this mean exactly? "Error code: 1137. Error Message: Input collection contains multiple instances of the same element." Also, the connector is only pulling in 977 of the 994 issues that meet the JQL query. I have looked at the 17 issues that are not…
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Allow Ownership Transfer for Jira Connector for Smartsheet
If a licensed user has set up a flow between a Jira Project and a Smartsheet sheet and they give notice or leave unexpectedly, there is no way to transfer ownership of the flow over to another licensed user. There is also no way to proactively transfer ownership over to another licensed user. The workaround from the…
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Smartsheet to Jira Connector - Requestor Field
Hi, All We use smartsheet forms to capture requests from stakeholders. In that Smartsheet form, we capture the requestors email address via a field named "Requestor email address" with a contact-list type. When we use the Smartsheet to Jira connector and try to map from this Smartsheet "Requestor email address" field to…
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Allow to edit Jira Project after a Jira Connector is set up
It would be great to be able to update the "settings" tab within a Jira connector, especially to be able to edit the "Jira Project" field to add or remove projects.
