Automation Deleted, Messages Continue.
What can I do about an automation that has been deleted and continues? I had a reminder automation to be sent out every so often, the automation was deleted and continues to be sent even to individuals no longer shared to the sheet. Beyond the automation menu is this something that I will have to contact support for or is there something else I can do?
Answers
-
Try to check if there's an identical workflow that is causing the alerts. If not, you can raise a support ticket to identify the root cause.
Thanks,
Aravind GP| Principal Consultant
Atturra Data & Integration
M: +61493337445
E:Aravind.GP@atturra.com
W: www.atturra.com
-
Thank you for your reply. There are no identical workflows, I had to delete all automation and the messages still continue. I will open a support ticket. Thanks again.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.8K Get Help
- 376 Global Discussions
- 207 Industry Talk
- 440 Announcements
- 4.5K Ideas & Feature Requests
- 139 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 284 Events
- 33 Webinars
- 7.3K Forum Archives
