What is teh difference between the option Revoke Access to Items and Remove Sharing in User Manage.

Josée Rodrigue

Hi!

I'd like to know if these 2 options in User Management do the same if applied for users from our compagny :

-From More Actions menu, Revoke Access to Items

-From the 3 little dots, related to a user, Remove Sharing

Thanks!

Genevieve P.

Hi @Josée Rodrigue

These actions are the same thing. One is applied individually per-person, whereas you can do the other in bulk (selecting multiple people at one time).

• Here's the explanation around the More Actions dropdown option: More actions in User Management
• Here's the explanation around the individual user's option: Manage user accounts

In both instances, selecting this will remove the user's access/sharing permissions to all current items within your organization.

Cheers,

Genevieve

Josée Rodrigue

Thanks!

Genevieve P.

Hi @Josée Rodrigue

These actions are the same thing. One is applied individually per-person, whereas you can do the other in bulk (selecting multiple people at one time).

• Here's the explanation around the More Actions dropdown option: More actions in User Management
• Here's the explanation around the individual user's option: Manage user accounts

In both instances, selecting this will remove the user's access/sharing permissions to all current items within your organization.

Cheers,

Genevieve

Josée Rodrigue

Thanks!

Jacob A

Hi @Genevieve P.

I am wondering if this would take the user(s) out of alerts/notifications too. I have a couple of sheets that have alerts/notifications sent out based off the contact list. Some users are scattered across multiple sheets and it's going to be a lot tracking all the alerts that are been sent out.

Genevieve P.

Hi @jacob.alabi

No, updating sharing does not change Workflow recipients (you can send alerts out to users not shared to a sheet), unless the workflows are specifically restricted that way in their privacy settings:

https://help.smartsheet.com/articles/2476586-control-who-is-notified-about-alerts-and-requests

Cheers,
Genevieve