"When rows are added" not triggering Update Request automation
I have setup a project intake process that allows the user to submit an Excel spreadsheet via Smartsheet Forms. Data Shuttle extracts the information out of the spreadsheet and adds to my Project Intake sheet. I want the department leader to be able to approve or decline the project and to assign a PM to it. I setup an automation to send a request to update the Approval column and the PM column once the new row is added. However, after several tests, I have not been able to trigger the automation. I have another automation to alert the department head of a new request using "When rows are added" as the trigger, and it works fine. Any ideas?