Report Not Attached in Automated Update

Sevaun A.

Hello,

I have created a report that is automated to send weekly. Every Friday at 2:00 pm. I have been able to test my report multiple times before it went live and the attachment was always there. Today was the first date the report went live to leadership and the report was not attached in the email. Any ideas on how we can fix this?

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Genevieve P.

Hey @Sevaun A.

I'm unable to replicate this; is it possible that your company's email security settings are stripping attachments from external or unknown email addresses?