Editing approved time in Resource Management

One of our managers has been hitting approve on time without going into too much of the detail. I now need to go back into another users account and remove some of the hours logged.

If I hover over the time entry I need to change it says "This time entry has been approved and locked. Please contact your administrator if you need to make changes" but I am the administrator.

How do I go about unapproving a user's time and changing a historic entry please? This is really critical for us because we need to run the November billing report and this is part of our audit trail.

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