Alert notification - link/URL not clickable


In so many questions already asked here there's the same issue ... how do I get an URL linkable in an automated alert text? And all provided solutions didn't work out for me although the issue is the very same.

I placed a link to a Smartsheet form into my alert message both ways, as a text and as a cell reference, but once the email is sent, the receiver doesn't get a clickable link but text only.

Both "links" show up in the email, the cell reference and the text. Both look same and are no clickable links.

I also selected "link to sheet and specific fields" but that places the link at the very end of the message which doesn't look proper.

Would be happy to get a solution for this. Thanks.


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