Can you add extra information in the email notification after being tagged in a comment?

Kerry Speirs

Hello,

At the moment if someone is tagged in a comment, they get an email showing the comment and the primary column info and row number but is there a way of changing or adding information from another cell in that row?

For example, on our enquiry sheet, the email would have the comment with the row number and enquiry number (from the primary column) but what would be helpful to identify it quickly is the customer name.

Is this possible?

TIA

John_Foster

Hi @Kerry Speirs,

At the moment this is not possible, it may be worth submitting this as an enhancement idea on the discussion board available using the link below.

https://community.smartsheet.com/categories/smartsheet-product-feedback-%26-ideas?sort=top

John

AXP

@John_Foster Do you know if anything has come of this?

John_Foster

Hi @AXP, I am unsure as to whether or not the OP raised this as an enhancement idea.

Genevieve P.

Hi @AXP

Here's the Idea to Vote on! 🙂 Customize Comment Emails