How can we use Okta Authentication with desktop app?

Josée Rodrigue
Josée Rodrigue ✭✭✭
edited 01/16/24 in Smartsheet Basics

Hi! We use Okta and Google authentication. We plan to deactivate Google authentication soon, but for us Okta does not appear as an option for authentication for desktop app. In fact, we only have the choice between Google, Microsoft and Apple authentication, even if the two last are not active. We need to be able to use Okta. How can this be achieved?



Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @Josée Rodrigue

    If your company only has Okta as the way to sign in, your members will add in their email in the top section of the sign in area:

    After they've clicked "continue", it will direct them to Okta. Then the next time they come back to the app they will see an option to use their company's account to sign in:

    These images are from the Desktop application. Here's more information: Use the Smartsheet desktop app