Please help
Please help ✭✭
edited 02/19/24 in Smartsheet Basics

Why is it that when there is an automation for multiple rows of data to one person it completely cuts the message that is prewrite and does not include any attachments or row information for the person to decipher what is being asked of them to review. they are unable to see what specific document or row we are asking them to validate. but if the automation goes to one person and they have only a few documents if any they can see the automation perfectly fine.

Please help