Allow Approvals and Update Requests to be completed by individuals not shared on SS

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  • Jaime De Leon
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    Hello!

    I am coming across the issue in which I send the update request to the appropriate person but they are unable to approve the line item. I confirmed that the row/column is not locked. This is the first time coming across this issue, as everything has worked just fine in the past.

    Please advise of a solution.

    Thank you,

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
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    Hi @Jaime De Leon

    I hope you're well and safe!

    Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

    Would that work/help?

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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