Allow Approvals and Update Requests to be completed by individuals not shared on SS

System

This discussion was created from comments split from: Allow Approvals and Update Requests to be completed by individuals not shared on SS.

Jaime De Leon

Hello!

I am coming across the issue in which I send the update request to the appropriate person but they are unable to approve the line item. I confirmed that the row/column is not locked. This is the first time coming across this issue, as everything has worked just fine in the past.

Please advise of a solution.

Thank you,

Andrée Starå

Hi @Jaime De Leon

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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