The automated workflow to enter the PO number when a status is reached does not work well
I have created an automated workflow to ask requestors of spends to enter the PO number when the spend request status changes to approve. When I run the automation, not all the requestors with the conditions I specified are receiving the notification with the link to the form to enter the PO number. Let me know if you need further details
Answers
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Hi @Wisdom
I hope you're well and safe!
Not sure I follow! Can you elaborate?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Andree,
When I run the automation, it is supposed to send 18 email notifications based on the criteria that I specified in the automation workflow. It only sends 12 notifications. I have 18 records that were submitted on or beyond 03/01/2024 with Approved by L1 CoS with no information in the PO field, and I only received 12 notifications.
Thanks in advance for your support.
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Any update on my issue?
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