The automated workflow to enter the PO number when a status is reached does not work well

edited 04/11/24 in Smartsheet Basics

I have created an automated workflow to ask requestors of spends to enter the PO number when the spend request status changes to approve. When I run the automation, not all the requestors with the conditions I specified are receiving the notification with the link to the form to enter the PO number. Let me know if you need further details