Reduce Emails! Please Tweak New Assets Ownership Logic

Aaron Cook

Can you please make a slight enhancement to the new Assets Ownership Logic?

To be clear, our team is in favor of the new Asset Ownership Model – it makes sense and ultimately is a good thing. That said, our team (30+ people) is dealing with an influx of emails because every time an individual requests access to specific sheets inside our workspace all Admins get notified. Due to the nature of our work all members of our team are Admins inside the workspace, and we are not going to change that.

• We understand from this article that the new logic looks to see if there is an active owner or Admin of an asset, then sends the access request emails to all active owners and admins
• These access request “email blasts” are currently going out to our entire team daily, which is having a negative effect
• Our request is that the logic get updated (slightly) where the first step in the logic is looking for an active owner and sending the access request solely to that active owner
• If no active owner exists then the next step would be sending the access request to all Admins
• This small update to the logic would have a significant positive impact to our team

Melissa Ramsey

This is a great idea and Smartsheet needs to implement this fix ASAP! I'm receiving way too many emails for other sheets I'm not aligned to!

Erin Guyette

This is a great idea and Smartsheet needs to implement a fix ASAP! I am receiving too many emails every day on sheets that don't belong to me and it is frustrating.

BriFair

I agree-- we are getting too many emails when all the admins are being contacted.

mkrxm

This is a great idea and Smartsheet needs to implement this fix ASAP. Way too many daily emails that don't pertain to me and my critical work within SmartSheet

MaloyJF

Yes, we need this functionality.

AshleyR

Smartsheet needs to implement this ASAP- So many emails that do not pertain to me, and daily!

Cindy Paletsos

This idea is an excellent and we need implementation by Smartsheet ASAP! I'm overwhelmed by the daily influx of emails related to sheets that aren't mine, and it's becoming quite a nuisance.

Becky Menigat

Yes please update this! We are receiving so many requests on a daily basis and it's bogging down email! Thanks for this idea, and SmartSheets, please implement this change!

Nikki Grillo

"This is a great idea and Smartsheet needs to implement this fix ASAP"

Andres Alfaro

great idea. need this ASAP

Jeff Heimiller

This is a great idea and would minimize the amount of notifications we are receiving on work that is not our own throughout the workspace.

Barbara Cantz

This is a great idea and Smartsheet needs to implement this fix ASAP"

JeffB29

This would be very helpful for my team (8 people) as well!

Randy Patton

It is becoming email clutter. Great idea..

John Redding

Sounds like an effective and well thought out process improvement to me.