How do you Reactivate a Workflow upon Declining and Approval on a Form

Christi H.

Can someone please tell me the best way to make updates to a declined form and reactive a workflow when those updates have been made?

I appreciate your help!

Christi

Andrée Starå

Hi @Christi H.

I hope you're well and safe!

Not sure I follow! Can you elaborate?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Christi H.

I have a field trip form that has multiple layers of approvals. If one of the approvers declines the form due to additional information needed or a correction done, can the original person that filled out the form correct those errors and resubmit. I need it to go through the workflow again if the update the errors. Does this make sense?

Christi H.

@Andrée Starå Wanted to make sure you saw my answer.

JedRusyniak14

@Christi H. did you ever get a solution that works for this? I have a very similar question.

Christi H.

@JedRusyniak14

Yes actually I had a pro desk appointment and they helped me figure it out. So this is my setup:

Workflow 1 - Go through normal routing of approvals. On each of those, I put if declined, they have to select a reason through an update.

Workflow 2 - The teacher gets notified of the reason for decline. They can update the information in a Revised column.

Workflow 3 - Trigger 3 is when any value is put in that Revised column it triggers the workflow. I built the same workflow as workflow 1. I am not giving them another option here to retrigger the workflow again if it gets declined.

I hope this makes sense.

Christi