Smartsheet API x mobile app

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Hello,

We have a developed a mobile app wherein any information collected will be conveyed to a Smartsheet via API.

In our test via Postman, test data were successfully posted as new rows on the corresponding Smartsheet.

However, when performed via the mobile app, test data could not successfully be posted. That is, new rows are created but with empty data.

What are the possible for this result?

Greatly appreciate for anybody's inputs.

Cheers!

Answers

  • Brian_Richardson
    Brian_Richardson Overachievers
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    Usually when I see values come in as null, it's a problem with "partial success". If you've set it, the API will return a successful POST, but you might have all null data if one of the cells failed.

    Failures for me seem to come in the following flavors:

    - The column type doesn't match the data sent. ie you sent a date into a text column

    - The column properties are set to "Restrict" and the data posting doesn't match the restriction. ie you have a dropdown list with options A,B,C and set to Restrict, but you tried to post D.

    BRIAN RICHARDSON | PMO TOOLS AND RESOURCES | HE|HIM

    SEATTLE WA, USA

    IRON MOUNTAIN