Not Able to Use Search Bar in Sheets

Andrew Skaggs

Hello,

Our unlicensed users are reporting that they are unable to search within a sheet using the search bar. Our Licensed users however are able to use this feature without any issues. Both licensed and unlicensed users are added in the same workspace and have access to the same sheets and reports. I was wondering is this something that only a fully licensed user has access to?

Here's a picture of the feature I'm mentioning.

Jason P

Hi @Andrew Skaggs

Really odd mate - I've tried replicating the issue with an unlicensed user changing their permissions and in each case no issues in searching and locating. May need to contact Support https://supportportal.smartsheet.com/s/login/?language=en_US&ec=302&startURL=%2Fs%2F

Ben Weible

I am licensed and I am not seeing it now

Jason P

Hi @Ben Weible

Search has moved to the far left rail of the screen, under the notification bell.

Paul M.

@Jason P Please put the bar back where it was. Why create an extra click???

Seth Morth

HEY SMARTSHEET! Please give us a DATE when you remove features? My whole Org got blindsided by Global Search being moved to the left rail and I was totally unprepared. I was hopeful to get a warning with tips & tricks to pass on, but all I had was a rude awakening.