Publish Link doesn't work for people in workspaces

Lynn U
Lynn U ✭✭
edited 06/05/24 in Smartsheet Basics

I am having an issue where if I publish a report using available to users in owner's account, the link will work for those who are not shared to the workspace, but then don't work and get a request access page for those that are shared who don't have a license. Does anyone know how to resolve this issue?