@Mention - Community Champions

Protonsponge

Occasionally, when assisting a community member with a question, the discussion may become more complex than initially expected, increasing the risk of not providing a good solution or sharing Smartsheet best practice. I have personally encountered instances where I believed the answer to a query was within my expertise, only to discover that the solution was more intricate and involved.

If we had the @mention of @CommunityChampion, the initial responder would have the chance in this situation, to involve Community Champions to ensure that the question is thoroughly addressed and resolved.