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Add attachment as an option to all email notice types


Currently, attachments are only included in a notice if the attachment was changed at the time the automation ran. But, you cannot send via the alert automation a ticket or row summary that includes a pre-existing attachment. It would be great to have an option that is not change based.

Smartsheet explains that:

Attachment in Alerts notification are; 

  • Alert actions in time-based workflows don't include comments and attachments.
  • Alert actions in change-based workflows only appear when the attachment or comment is modified at the time of the trigger event. The alert doesn't include attachments and comments that existed prior to the trigger event. 
  • Update request and approval request actions include all new and existing attachments and comments.

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