Automation Message with Checkbox field

emoser1978

Good morning,

I have an automation message created to send to a person for an update. I have added 4 tasks within the sheet but when I revise the original automation message to include these checkbox tasks, these options are not available. Are we not allowed to have checkboxes in updates? Do I need to change the checkbox to another type?

The goal to confirm the recipient confirms they completed the setup for badge, email, AD and User Access.

emoser1978

Hello, all. It seems my system was lagging, these options now populate. No need to answer, thank you!

emoser1978

I have another issue now, I tested the message and they do populate but only one allows me to click the checkbox, the other 3 won't allow me to select the check bock. How do I correct it so all checkboxes can be individually selected? Thank you

emoser1978

UPDATE: I read on another discussion to copy and paste so I coped the User Access Completed in the sheet and pasted it over the other checkbox options. This did correct the issue and works correctly now.