I have two accounts and want to keep the one with a current license.

edited 07/02/24 in Smartsheet Basics

 I have two accounts f—2@wisc.edu and f—-.r—-@wisc.edu. My colleague got a license for me under f—2@wisc.edu.

Every time I login it is saying that I am using the f—.r—@wisc.edu (which not - I log in using the f—2@wisc.edu).

Unfortunately. I tried to combine both accounts but It is not letting me replace one of the email addresses. Can you help me with this situation. The only account I want to keep is the one with the license - email address f—2@wisc.edu