Access or recover DataMesh owned by a deactivated User

Julie Nelson
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Is there a way to access or recover DataMeshes that were owned by a deactivated User?
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Answers
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Hi @Julie Nelson!
In order to transfer DataMesh configurations, you usually need to follow these steps:- DataMesh Config Ownership Requirements:
- The new owner must be a user on your Smartsheet plan and have signed in to the DataMesh application (datamesh.smartsheet.com).
- The new owner must have Admin-level sharing permissions or higher on both the source and target sheets.
- Transfer the Configuration:
- Select the Transfer icon on the right of the DataMesh window.
- Type the email address associated with the Smartsheet account that you want to transfer your configuration to.
- The recipient will receive an email notification asking them to sign in to DataMesh and accept the transfer.
- Once they sign in to DataMesh and accept the transfer, they will become the new owner of the configuration.
- You can find more information about the Transfer a DataMesh configuration here.
For your specific case, since the user is deactivated and no longer part of the company/organization, you will need to open a support ticket. Please specify that the user is deactivated so our support team can assist you with the transfer.
You can open a support ticket here: Smartsheet Support Portal.
Cheers,
Isaac.
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