Automation messages

BIP

Hello Everyone,

Is there a way to change the sender or reply line in automated notifications sent to people in emails? I am the owner of a lot of sheets, whenever someone sets an automation on those sheets, the replies come to my inbox. Is there a way to direct those replies to a different inbox?

I am aware, we can add a blurb saying do not reply to this email and contact the appropriate person for more information but It would be nice if I could modify the actual info in the automation though.

Thank you

Peggy Parchert

@BIP

Hello. Currently, there isn't a direct method to change the recipient of replies to anyone else - they go to the sheet owner. However, as a workaround, we use a licensed service account to own the sheets, so that all replies are directed to our ticketing system instead.

The ability to chose who replies should go to would be a great enhancement though.

Hope this helps.

Peggy