Hello Community,
We have successfully established the connection with ServiceNow. However, when attempting to pull user subscriptions from Smartsheet, we encountered an issue where
only some users' subscriptions were retrieved, not all. Subsequently, an error occurred indicating:{"errorCode":1013,"message":"The operation you are attempting to perform is not supported by your plan.","refId":"6286810356096497997"}
We kindly request your assistance in resolving this issue. Could you please advise on the necessary API permissions that need to be granted in Smartsheet
to ensure we can pull all user subscriptions data?