Smartsheet Support Documentation does not have a way to duplicate, copy, or export a group in admin.smartsheet.com/manage/groups There is, however, a workaround that doesn't appear to be posted anywhere so I'm sharing it here: Open the group in the group list at admin.smartsheet.com/manage/groups Select "View Group" Select…
This is the simplest formula I can find to add Months to Date. This considers sum of months exceeding 12, converting it to January and adding 1 to the year. Where: Term column is the number of months to add, Date is the starting date. =DATE( YEAR([Date]@row) + INT((MONTH([Date]@row) + [Term]@row - 1) / 12),…
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…
We are currently on the legacy collaborator plan. A few weeks ago, we suddenly started getting "Request for Smartsheet license" emails. It seems as if users are able to request a license through the application. We have Account Discovery turned OFF and our Custom Upgrade Screen is NOT Enabled and there is no link to a…
Is there a cost to share a sheet with Editor access to an external user, who is not part of our organization, if they already have a Smartsheet license?
I have an urgent problem. Hope to get an answer soon I am planning to renew Smartsheet license. My company's payment process is to have PO and invoice before paying? Can I get the PO and invoice from Smartsheet before payment?
Hello! I am helping a small high-end contractor optimize his business use of Smartsheet. His organization has a Business plan. He would like to be better able to track workloads of his organization week-to-week & also highlight when subs are overallocated. Wondering if RM is a good option (or if it would be overkill). His…
Hello Community, We have successfully established the connection with ServiceNow. However, when attempting to pull user subscriptions from Smartsheet, we encountered an issue where only some users' subscriptions were retrieved, not all. Subsequently, an error occurred indicating:{"errorCode":1013,"message":"The operation…
We are limiting the number of licenses that we can make available for requestors because we have more requests then we have available. What I've been doing is seeing which licensed user hasn't logged into smartsheet in a long time, say six months and remove their license. My question is, if I were to remove their license…
Hello all, I have a sheet owner who recently transfered their licenses to another team member and now we are getting an error on the sheet automations saying they need to have a business license for automations to run. It sounds like she is unable to transfer ownership now without a license as well. Any ideas on how we can…
it looks like my company canceled the Smartsheet license program for the office and i didn't know. This is bad news cause we still need all that data. do you know if there is a any process to gain temporary access to a Smartsheet license? Dell
Since we, as Admins, cannot turn off the Updated User Requests, can there be a way to create an automated response with information on the policy our company has developed for obtaining a Smartsheet license? This could include any links to a request form with built-in approval automation. Thanks
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