Source Sheet Conditional Formatting on Dashboard Web Content Widget

tbarclay

Over the last few weeks, I have received notifications from users that the Conditional Formatting on a Source Sheet is not accurately reflecting on the Dashboard that our end-users are accessing.

The Conditional Formatting on the Source sheet is reflecting as expected. However, the dynamic view is incorporated on our Dashboard as a Web Content Widget, where only some of the conditional formatting carries over.

Attached is a screenshot of the Source sheet view with the correct formatting and then the Dashboard view without the formatting.

Dashboard View.jpg

Source Sheet.jpg

This is a fairly new issue that has been reported to us and I wonder if anyone else is experiencing this and know of a work around.

Andrée Starå

https://community.smartsheet.com/discussion/128436/source-sheet-conditional-formatting-on-dashboard-web-content-widget

Hi,

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
Would that work/help?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

tbarclay

Thank you. Yes, I submitted a support ticket on Friday and we are further investigating a resolution.

Andrée Starå

https://community.smartsheet.com/discussion/comment/446730#Comment_446730

Excellent!

Happy to help!

✅ Remember! Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!