Gantt chart is not available to persons involved

annabr

Hi there,

we have shared our smartsheet with the sales team, for example. These people have been invited to the smartsheet with their email address and also have access to the normal table view. Unfortunately, however, they cannot access the Gantt view. Does anyone have any idea what the problem could be?

Jason P

HI @annabr

Will start with the obvious - Do you have two date columns (no formulas) and set up project settings?

https://help.smartsheet.com/articles/765755-modifying-project-settings

cofagegaetaph

In this project, access to the Gantt chart has been restricted, meaning those involved will not have direct visibility into the specific timelines, dependencies, and progress of each task. This limitation emphasizes the need for clear, regular communication and updated status reports to ensure all team members are informed and aligned on milestones, deadlines, and potential shifts in project priorities.

starc01

It seems the issue might be related to their permission levels in Smartsheet. Gantt view access typically requires at least "Editor" or higher permissions. Ensure the invited users have the appropriate role. If they do, check Smartsheet's settings to confirm Gantt view is enabled for shared users.