Sending an email when someone is added to sheet.

Ty Werven

I would like to have an automated email sent when I add someone to my author section of a sheet. I will include pictures.

Am I doing this right? I am not getting any notifications when I am using this process testing it out with my own email.

Maybe someone has an idea how to do this in a better way also?

Thanks.

Matt Lynn-PCG

@Ty Werven Is that author email/recipient a licensed user in the account? Looks correct but the notifications / settings restrict who can or can't be the recipient of the notification. Those settings are within the automation structure.

Ty Werven

@Matt Lynn-PCG

The user in the author account is me, and yes I do. I am not sure what settings you are referring to. Do you mean the section in automation where the options are either "Send from Smartsheet Automation", "Send from my organization", or "Send from triggering user"?

Matt Lynn-PCG

@Ty Werven that may not be your issue… but here's the settings I'm referring to…

Ty Werven

@Matt Lynn-PCG

Weird. I do not have the ability to make these changes on my automation anymore. When I was first making this I selected the unrestricted option but do not see it anymore. Still can't seem to get it to work.