Update Requests Icon

EHCN
EHCN
edited 09/03/24 in Smartsheet Basics

Hello on a previous version of a sheet we were using, we were able to view pending requests by row. On our newest sheet, the previous updates disappear once viewed. Is it possible to keep the icon visible?

Answers

  • Isaac A.
    Isaac A. Employee

    Hi @EHCN !

    Typically, the update request icon remains visible until the request is completed. Even if you open the notification in your notification center or email, the icon should stay visible, and the status of the request will remain pending. Once the "Submit Update" option is selected, the status changes to Complete, or if the update request is deleted, the icon will no longer be visible. After an update request is completed or deleted, there isn't a way to undo this. I confirmed this after testing.

    You can find more details on update requests here: Update Requests

    I hope this helps!

    Cheers,

    Isaac.

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