Access to a template in a workspace

Ute

I have created a template and saved it in a workspace. For some reason, the collaborators shared to the workspace (editor-can share access) are not able to see the template. Is this expected behavior?

Monique Odom-Stearn

Hello @Ute,

Only users with Admin access to a workspace can create new sheets using the template. For more information, see the template article here:

https://help.smartsheet.com/articles/522123-creating-using-templates

Ute

Unfortunately, we tried this and assigned the collaborator admin-level permissions. This collaborator also holds a license. She is still not seeing the template in the workspace. :-(