Form deactivated and deleted still available to users
I have an old version of a portfolio with an intake form. I've deactivated and deleted the form, however, users across my organization who may have saved or bookmarked the link are still able to access the form and submit answers…. only the answers don't go anywhere any longer. This is causing confusion and frustration across the organziation as some users are submitting intake requests that we aren't getting. Is there a way to disable the old form so users can't submit any longer?
Answers
-
The form they are accessing must be feeding a different sheet. When a form is deactivated or deleted, it can no longer be filled out anymore. The below are from a bookmarked form that I first deactivated and then deleted and tried opening after each.
Deactivated message:
Deleted message:
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 419 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 142 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives