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I do not use Smartsheet but am the admin for a company that uses it daily. We had a former employee cancel our company plan when the annual invoice inadvertently charged his credit card. We have since reinstated the plan; however, my colleagues are unable to access, edit, view or otherwise do anything with their data and…
Hello- There's been a few question/discussions on this topic, but they are a but they are older posts. I'm trying to record the email/name and date when travel requests are approved. I'm capturing the approved date with a Record Date Automation, so that it easy, but the approved by field is getting messy. I'm currently…
Hello Smartsheet Community, Our company recently went through a domain/email change, and since then one of our team members has been unable to access her Smartsheet account because the previous email tied to the account is no longer accessible. We have attempted several times to update the account to the new email address,…