New Recurring Backup Process is Confusing

Rebecca E

As a SmartSheet user, I'd like the option of keeping the one-click download for recurring backups. The update requires me to go through each workspace, click through menus, and download myself. As a user, this feels like worse functionality (at least far less, or even not-automated.) It used to be one-click.

The term 'backups' are somewhat misleading since critical data-relation functionality is lost when downloading individual xls or csv files. But at least the process was simple to do.