PLaceholders show no ICON in Smartsheet contact list but do in Resource Management.
In smartsheet Placeholders only appear as text, this is very misleading and not intuitive. You already have a system to create ICONs why not enhance this
Here is a suggestion.
For example the current Placeholder Icon is square and the current People Icon is a circle already, why not use this current format to distinguish ??
It would be valuable for all users
and
Simply leaving it as text is very misleading and not intuitive