Change header color in email notifications

David_Strong

I'd like to change the header color in my email notifications so that my logo is readable. It appears this is controlled by “Workspace Colors & Logo,” but I’m locked out of those settings unless I upgrade to a Business account.

I have a Pro account now. Upgrading to a business account doubles my monthly subscription fee, from $12 to $24. Fine, but a Business account requires a minimum of 3 subscribers, so it will cost me an extra $60/month to change the header color in my email notifications??

I was able to add my freelance company logo during the free trial period, but I didn’t set the background color. There must be another way to change this besides setting up another free account and transferring my sheets over.

Isaac A.

Hi @David Strong!

You're correct that setting the colors and branding of a workspace is only available to Business or Enterprise plans. You can find more details about this feature here: Brand Smartsheet with your colors and logo.

The free trial of Smartsheet provides access to Business plan features, which does mean that you will no longer have access to workspace colors if you're on the Pro Plan.

Smartsheet Support can help revert your account back to the default settings (a Smartsheet logo and default Smartsheet colors) if you would prefer this in your Pro Plan. Feel free to contact them here: Smartsheet Support Portal.

Cheers,
Isaac.

David_Strong

I'd be happy to pay for a Business Plan to get control of my logo and colors, but the minimum is 3 users/plans (at 3x the cost). I wish Smartsheet would consider a single-user plan for us independent operators. As a freelancer, it's just me!