Why does the Cell History timestamp return NULL on mobile but not in the browser?

Eli Duke · 03/14/25

I am having an inconsistent experience when checking Cell History on a browser vs on mobile.

It seems like there's 3 bits of data when it comes to each bit of Cell History: user, value, and timestamp.

In the browser, it shows all three, but on mobile (iOS) the timestamp is listed as NULL.

Mobile iOS View

Browser View

That is the Cell History for the same exact cell.

Anyone know what's up with this?

Thanks!

Eli Duke · 03/21/25

This issue was solved for me by upgrading the iOS app to 25.2.

kowal · 03/15/25

is is only for one cell or this issue is for all the cells ?

I think it's typical bug an shall be shared with Support.

Eli Duke · 03/17/25

@kowal This happens with all cells all the time. What's the best way to share this with support?

Eli Duke · 03/17/25

@kowal I just figured out how to submit a support request! Thanks for pointing me in the right direction.

kowal · 03/17/25

sure.

Eli Duke · 03/21/25

This issue was solved for me by upgrading the iOS app to 25.2.

kowal · 03/22/25

the simplest solutions are the the proper ones :)

Smartsheet Basics