Copy row automation isnt working from DataMesh sheet

NBW501
NBW501 ✭✭✭✭
edited 03/19/25 in Add Ons and Integrations

Hi - I have a sheet setup through DataMesh that links 10 columns from my source sheet. Then, I setup an automation to copy rows from the DataMesh sheet to other Smartsheets. However, the copy rows automation only works when I hit "run now" - it does not run when when triggered. My objective is to use the DataMesh sheet so I'm only sharing 10 columns on the other sheets vs the full 100. Does DataMesh not allow you to copy rows from its sheet or is it my automation that's not working properly? Please see the automation below and thanks in advance for your help!

Answers

  • kowal
    kowal Overachievers Alumni

    hi @NBW501,

    Few months back I created exactly the same situation. Data was transferred from one sheet to another using DataMesh and once the data was in the new sheet it triggered "copy the row" workflow to another sheet. It works perfectly for me so it shall work as well for you as well. I also set it up in DataMesh to update data immediately.

    Did you contact the support already on that?

    Tomasz Kowalski

    Experienced IT PM and the Real Smartsheet Enthusiast.

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    MASA Consult - Your Aligned Smartsheet Gold Partner

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    Tag my name: @kowal if you want me to respond :)

  • NBW501
    NBW501 ✭✭✭✭

    Hi - It works when I hit "run now" but not automatically "when triggered" - It sounds like you were able to get yours to run automatically when triggered? Is your DataMesh set to Copy Data, Create Cell Links or Copy and Add Data? I've set up scenarios with all three and nothing seems to let me automatically trigger the copy row function.

    I'm still working with my rep and support to figure out if it will work, so thanks for any other help you can offer.

  • kowal
    kowal Overachievers Alumni

    Hi @NBW501,

    I setup my DataMesh to copy data and it autotriggers the copy the row workflow.

    I think maybe you shall contact Support as it' snot typical Smartsheet behaviour you are getting now.

    Tomasz Kowalski

    Experienced IT PM and the Real Smartsheet Enthusiast.

    Is there anything else we can help you with? - book your time.

    MASA Consult - Your Aligned Smartsheet Gold Partner

    Find us on LinkedIn & Check our Smartsheet Solutions!

    Tag my name: @kowal if you want me to respond :)