Add Ons and Integrations
Add Ons and Integrations
Ask questions about Control Center, Dynamic View, DataMesh, Pivot App, Calendar App, or WorkApps. Discuss connecting Smartsheet to your other systems with integrations such as Bridge, Data Shuttle, the Jira connector, and the Salesforce connector.
Data Shuttle to merge changes / add rows not working
hello,
I am testing data shuttle to add new rows from an excel file while also updating the information of existing rows with the same unique identifier, but it appears that only updates work and no new rows are added. Anyone have any experience with this?
Thank you.
Best Answer
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Hi @kowal, I escalated the issue but fixed it myself after recreating everything (source file, sheet, DS workflow). So all good now, thanks!
Answers
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hi @firestorm,
Yes I do work a lot with Excel to Smartsheet datashuttle and it updates the existing and adds new rows.
It should work for you the same with the current setting.
Experienced IT PM and the Real Smartsheet Enthusiast.
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn & Check our Smartsheet Solutions!
Tag my name: @kowal if you want me to respond :)
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Hello @kowal
Thanks but mine is not working
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hi @firestorm,
in that case I would open a case with Support.
Experienced IT PM and the Real Smartsheet Enthusiast.
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn & Check our Smartsheet Solutions!
Tag my name: @kowal if you want me to respond :)
-
Hi @kowal, I escalated the issue but fixed it myself after recreating everything (source file, sheet, DS workflow). So all good now, thanks!
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