Allow Smartsheet Admins to send custom enrollment and invitation emails
We are in the process of onboarding a lot of users, both new and experienced, joining Smartsheet. However, some are encountering challenges with the enrollment process and the use of Single Sign-On (SSO).
Our Team brought to our attention that we should be able to send custom instructions to our users. Imagine the impact we could make by customizing the invitation emails sent to new users when they join our Smartsheet account.
This would empower us, Smartsheet admins, to create a more personal connection and deliver a truly tailored experience. By sharing valuable information, we can inspire and guide our users through the enrollment process with confidence.
Comments
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I love this idea. We run into issues where its confusing for our end users and I personally walk through it with them. It also comes through as our director's email and name and not just generic company name and Smartsheet. This would also include the training materials I have for them based on how we utilize Smartsheet for them as well.
