Can I snag individual links for update request?

tmd1993

Hi,

I am running a large program and using SS automated update request as a way to monitor the program — that is, participants get the survey automatically emailed to them with some of their information pre-filled. That piece is working great. But now, I would like to follow up with those who have not completed their survey by sending an individual email. Is there a way to grab individual links to their update request so that I can include a link in this one-to-one email?

I know that I can send a follow-up update request to those who have not completed the survey, but I think for these stragglers an email from my personal account would get more eyes than the email from the generic Smartsheets account (even though it does say my email). Open to workarounds too!

Thanks in advance for any advice here.

Isaac A.

Hi @tmd1993!

At the moment, there isn’t a way to grab or generate individual update request links to include in a separate one-to-one email. However, during my research I came across a couple of product ideas that are quite similar to what you're looking to do:

• Non Expiring Update Request Link
• Update Request Hyperlinks

Feel free to add your vote and share your use case in the comments, this helps the Product team better understand the need.

I hope this helps!

Cheers,
Isaac.