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Compressed (zipped) Folder is invalid



Since last week if I want to open the zip folder from the download backup link it gives me the following error.


Please assist.



Invalid error.png


  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭


    Sounds like some sort of data corruption. 

    However if you go to your Smartsheet Home area and locate the Workspace or sheet you are wishing to retrieve a backup from and you should be able to see "View recent back ups" 

    If you have deleted the sheet then recover from deleted? 

    See Graphic 


    Recurring backups .png

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