Welcome to the Smartsheet Forum Archives


The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Compressed (zipped) Folder is invalid

Yovanka Barnard
Yovanka Barnard ✭
edited 12/09/19 in Archived 2017 Posts

Hi,

Since last week if I want to open the zip folder from the download backup link it gives me the following error.

 

Please assist.

 

Y

Invalid error.png

Tags:
· Share on FacebookShare on Twitter

Comments

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    Yovanka

    Sounds like some sort of data corruption. 

    However if you go to your Smartsheet Home area and locate the Workspace or sheet you are wishing to retrieve a backup from and you should be able to see "View recent back ups" 

    If you have deleted the sheet then recover from deleted? 

    See Graphic 

     

    Recurring backups .png

    · Share on FacebookShare on Twitter
This discussion has been closed.

Categories