Hi All,
I use Send update request to email alias that automatically creates a JIRA ticket.
However the Open Update Form Button - is not linked in the JIRA ticket description ?
Any ideas how I can get the Update Form button to open ?
Hi Sinead,Thanks for reaching out! I understand that you using Update Requests to create new Issues in JIRA, and it sounds like you are trying to add the Open Update Form button within a Description field in a JIRA Issue. Can you please open up a Support ticket and provide any screenshots of the behavior you are currently seeing on your side, and our team will see if what you are trying to accomplish is possible.You can open up a Support ticket by filling out the form here: https://help.smartsheet.com/contact.Thank you,MichaelSmartsheet Support
Hi everyone, I've noticed in the last few months that some of our users have their licences removed without warning (i.e. no administrator action, or warning). I've had to restore them a few times now. Has anyone else encountered this issue? If so, any ideas on how to fix this?
Does anyone have suggestions? I have a team member who had a Pro license, but then I bought Business licenses for my team. Unfortunately, her Pro license was suspended for non-payment (purposefully) while we got the Business licenses paid for. Now we get errors when I invite her to the Business license. Yikes. Any ideas?
I created a new project in my PMO, when I tried to pick a contact there were very few listed 7 versus the 165 people in my org. I checked My Contacts and all of the contacts were listed. Do I need to link that somehow to my sheet? How would I do that? Second question, what is the best strategy to keep My Contacts updated…
