G-Suite reply in comments

Steve Greenberg
edited 12/09/19 in Smartsheet Basics

I successfully have my emails in Gmail landing in the comments in a particular or new line in a sheet, works great and very helpful. 

I see in the added email in comments a "add reply" blank.  Does this reply just stay with the comment or does it go back out to an email  Maybe this is a wish list type of thing, but if a conversation can go back and forth and still be linked to the line item in a sheet that would be really cool



  • Hi Steve,

    There currently isn't a way for email threads to actively sync with Smartsheet like this, you'd need to add the new conversation to an existing line through the gmail integration.

    When you have a moment, submit a product enhancement request using the form under Quick links on the right of the community site to let our Product team know that you'd like to see this feature added.