Notifications to Company Managed Distribution Lists

Notifications to Company Managed Distribution Lists

Now that smartsheet permits emails to outside users my ability to use the sheets has greatly increased! Unfortunately I am running into an issue when trying to send emails to company generated distribution lists. I am not sure if it a security feature my company has or an issue with smartsheet.

Our company distribution lists have an associated email to send emails to the entire group. It would look something like: [email protected] In theory these emails should come through, but so far all tests have not gone through to the members of the list.

Has anyone seen this issue? And is there a work around?

*NOTE: I have set my alert settings to send to "all emails"*


  • Richard Rymill SBPRichard Rymill SBP Top Contributor

    Can I suggest you try using Smartsheet Groups instead? 

    Not sure why you are having this issue but the Groups solution may work more easily? 

    Hope that helps

    RichardR SBP



  • I am having this same problem. I have considered a smartsheet group but then I am maintaining 2 groups, one on our mail server and one in smartsheet. 


    Any resolution to this?



  • I am having the same problem, any update to this issue?

  • i'm experiencing the same issue. Any update would be appreciated.

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