Excel Data Disappearing from Smartsheet Page

aflennory@wageworks

I created a new smartsheet page the other day in a workspace folder. I imported the data from an excel file to the page and even saved it after I was done. However, every time I refresh my page after importing this data every thing disappears. Does anyone have an idea why this may be happening?  

Andrée Starå

Hi,

Have you checked so that you don't have an active filter and that the data isn't at the bottom of the sheet?

Can you upload a screenshot?

I hope this helps you!

Best,

Andrée Starå - Workflow Consultant / Get Done

aflennory@wageworks

I don't see an active filter or the data at the bottom of the sheet when I checked.

Andrée Starå

Can you share or take a screenshot of the sheet so that I can see if I can help you?

Best,

Andrée

anna alexander

i am getting the same thing, I create a schedule and half of the data disappears and the cells are uneditable you cannot copy and paste or anything. I tried to to screenshot it for you but it all comes up garbled