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retrieving document

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edited 12/09/19 in Archived 2015 Posts

I saved over an important document. any way to retrieve the original ?

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  • Zack S
    Zack S Employee

    Hello, 

     

     

    Please contact support@smartsheet.com and let them know the name of the sheet, and the last approximate time it was saved correctly, and one of our support technicians will be able to send a checkpoint (Excel export) to the owner of the sheet. They can then copy and paste the data back into the sheet to replace the incorrect data.  

     

    -Zack

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