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Our team is unable to access reports. They won't load and end with an error. Is anyone else having this issue at the moment? I have been adding conditional formatting to some sheets today. Is that known to cause errors with reporting?
I am having the same issue. All reports have stopped loading.
We are also experiencing this issue when attempting to access reports.
Thanks guys!
I recommend signing up for smartsheet status reports. https://status.smartsheet.com/ They are aware of the issue are looking into it.
Hey Mike,
Do you know if there is a way to access the Status page from the general app.smartsheet.com site? It would make sense to have that easily available so we don't have to hunt down info when something seems glitchy.
I don't, but I do know that you can subscribe to the reports so when something is reported you will be instantly notified.
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