Unable to access Reports

baddams

Our team is unable to access reports. They won't load and end with an error. Is anyone else having this issue at the moment? I have been adding conditional formatting to some sheets today. Is that known to cause errors with reporting?

Clay Frye

I am having the same issue. All reports have stopped loading. 

Faith Glass-Wilson

We are also experiencing this issue when attempting to access reports.

baddams

Thanks guys!

Mike Wilday

I recommend signing up for smartsheet status reports. https://status.smartsheet.com/ They are aware of the issue are looking into it. 

Faith Glass-Wilson

Hey Mike,

Do you know if there is a way to access the Status page from the general app.smartsheet.com site?  It would make sense to have that easily available so we don't have to hunt down info when something seems glitchy. 

Mike Wilday

I don't, but I do know that you can subscribe to the reports so when something is reported you will be instantly notified.